Contact: Matt Hobbs, MTAA CEO
Tel:          03 9829 1250
0419 608 845
Postal:    650 Victoria Street, North Melbourne VIC 3051


MTAA welcomes Government commitment to Mandated Code of Conduct for access to automotive service and repair information and technical data

The Motor Trades Association of Australia (MTAA) Limited, representing thousands of automotive businesses and tens of thousands of Australians employed in automotive industries, today welcomed the Government's announced commitment to develop and implement a mandated Code of Conduct to guarantee access to car manufacturer's service, repair information and technical data.

MTAA said the release of a consultation paper outlining principals and key elements of a proposed Code of Conduct is a positive step in the right direction, but reiterated that there must be an increased sense of urgency to implement the regulatory solution.

The decision to implement a Mandated Code of Conduct fulfills a recommendation of the Australian Competition and Consumer Commission (ACCC) to implement 'a scheme' to guarantee consumers and all repairers access to essential car manufacturer information, allowing consumers greater capacity to exercise freedom of choice on who services and repairs their vehicle.

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Banking Royal Commission a missed opportunity for automotive sector

The Motor Trades Association of Australia (MTAA), representing thousands of automotive businesses and tens of thousands of Australians employed in the automotive sector, has expressed disappointment with elements of the final report of the Banking and Financial Services Royal Commission impacting some automotive industries.

MTAA said it was disappointed the Commission's final report appeared to target new car retailing and the provision of add-on finance and insurance products, while at the same time; ignoring completely potential misconduct in the car insurance and repair industry.

'Matters raised in the Royal Commission final report regarding car retailing have been under investigation by regulators for some time, with significant changes already implemented and industry working cooperatively on resolving remaining matters with some dealers already adopting proposed standards. The implementation of government endorsed recommendations to unilaterally remove the exemption of retail dealers from the National Consumer Credit Protection Act, adopt a deferred sales model and cap commissions, will need to be carefully considered . The car retailing industry is already under significant pressure from other powerful market participants and it is important that such changes do not result in unintended consequences detrimental to consumers/ said MTAA.

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The new Motor Vehicle Insurance and Repair Industry Code of Conduct website goes live

The Motor Trades Association of Australia (MTAA), State and Territory Members and the Australian Motor Body Repairers Association (AMBRA) today announced the introduction of a new website for motor body repairers nationwide to further enhance transparent relations within the motor vehicle insurance industry.

The new MVIRI website will provide enhancements and updates following extensive reviews to the Code of Conduct in 2016 and 2017. It will also streamline processes for motor vehicle repair businesses to become a signatory to the MVIRI Code, access updated information on the Code of Conduct, and expedite signatories’ ability to lodge a dispute, which will ensure mediation processes get underway in a timely manner.

The new website will become live on Wednesday 25 July 2018. The old website will cease operation at midnight on Friday 27 July 2018.

To access the new MVIRI code website please use the following link:

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