Each year the MTAA through its Members receives numerous concerns and cases from motor trade business members about the behaviours of suppliers, insurers, other motor body repair businesses, and key stakeholders including State and Federal Government regulations and policy.

These concerns are many and varied and can include: contract disagreements, operations or behaviours of parties with whom the motor trade business has a relationship, the impact of government policies and regulations, consumer choice and complaints, misuse of market power, contractual arrangements, accessing repair information, and Franchising Code of Conduct matters.

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