The Motor Trades Association of Australia (MTAA) has lodged a submission to the review of the Motor Vehicle Service and Repair Information Sharing Scheme.
The Scheme is a critical framework designed to ensure independent workshops, dealerships, and repairers across Australia have fair and equitable access to service and repair information from vehicle manufacturers. The MTAA recognises that the Scheme has delivered valuable improvements in information access for the sector and commends the Treasury for providing industry the opportunity to have input on how it is functioning
Our submission highlights that some of the gains the Scheme has delivered are being undermined by inconsistent participation from some manufacturers, poor platform usability, excessive costs, and limited awareness of both the Scheme and AASRA.
It also says that independent repairers, training providers and consumers continue to face barriers that restrict competition, delay repairs and erode confidence in the industry’s ability to service modern vehicles. At the same time, manufacturer-aligned businesses retain a structural advantage that the Scheme was specifically designed to reduce.
To ensure the Scheme delivers on its intent, MTAA’s submission calls for stronger enforcement from the ACCC to hold data providers to account, for AASRA to improve its visibility and engagement with the wider industry, and for more consistent, transparent and affordable access to the information that underpins vehicle safety and repair quality.
The full MTAA submission can be accessed here.