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News

AFCA finding protects consumer’s and motor body repairer rights

A finding of the Australian Financial Complaints Authority (AFCA) has been welcomed by the Motor Trades Association of Australia (MTAA) and the Australian Motor Body Repairers Association (AMBRA) as validation of the need for an independent consumer complaint handling authority for those experiencing difficulties with financial and insurance firms.

In this benchmark ruling, AFCA found that an insurance company was bound, under the terms of its policy, to settle a policyholder’s claim in accordance with the consumer’s preferred car repairer’s quote.

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The next Federal Government must get real, listen and engage industry to fill the current automotive skills shortage of 35,000 positions and plan

Australia's greatest mobility risk is filling the current 35,000 positions for qualified automotive technicians and specialists, and to properly plan for the technology, qualifications and jobs that will be required to service a rapidly changing national fleet fast approaching 20 million vehicles.

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MTAA welcomes Government commitment to Mandated Code of Conduct for access to automotive service and repair information and technical data

The Motor Trades Association of Australia (MTAA) Limited, representing thousands of automotive businesses and tens of thousands of Australians employed in automotive industries, today welcomed the Government's announced commitment to develop and implement a mandated Code of Conduct to guarantee access to car manufacturer's service, repair information and technical data.

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