Agreement to Access Vehicle Service Repair Information
Published: Thursday, 02 July 2015 15:45
The Australian Motor Industry Federation (AMIF) [including the Motor Trades Association of Australia Limited (MTAA), members of both organisations, and their member constituencies, is a signatory to an agreement on the access to service and repair information for motor vehicles reached in December 2014.
The Agreement, between AMIF, the Federal Chamber of Automotive Industries (FCAI), the Australian Automotive Aftermarket Association (AAAA), the Australian Automobile Association (AAA) and the Australian Automotive Dealer Association (AADA), was overseen by the Federal Government and is the industry response to a 2012 Commonwealth Consumer and Competition Advisory Committee (CCCAC) inquiry.
The Agreement is representative of industry and consumer interests. It aims to provide a safeguard to consumers that service and repair information is available in a timely manner, to the repairer of their choice at a fair and reasonable cost.
The Agreement recognises, as far as practicable, the many issues surrounding access to service and repair information and provides agreed industry principles reflecting a common understanding of how automotive industry participants will deal with these issues. This Code of Conduct document should be read in conjunction with the Agreement.
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