Publications

GL 21 Service Station Security Guideline has been withdrawn from publication or sale by MTAA as of 9 November 2007. This guideline will no longer be reviewed or maintained by MTAA. MTAA accepts no responsibility or liability for the use of the withdrawn publication after the withdrawal date.

 Note:  Many of the files PDF format. They requires Adobe Acrobat Reader, which may already be on your computer, but if not can be downloaded free from www.adobe.com.

When referencing or reproducing material from material listed on this website, users must acknowledge the Motor Trades Association of Australia as the source.

title file date
Herald Sun Correction 13/5/2010 - MTAA Continues [22KB, PDF] 14 May 2010
The Australian Automotive Code of Practice 2008 - Control of refrigerant gases during manufacture, installation, servicing or decommissioning of motor vehicle air conditioners [372KB, PDF] 22 Jul 2008
Scams Target You: Factsheet [2863KB, PDF] 25 Feb 2008
MTAA Small Business Charter of Fairness [874KB, PDF] 11 Dec 2007
Access to Service Stations for People with Disabilities
This Guideline covers the provision of service at service stations to people with disabilities.
[85KB, PDF] 26 Nov 2007
MTAA Charter of Fairness
The MTAA Charter of Fairness is now available.
[84KB, PDF] 24 Oct 2001
Combating the Effects of Concentrated Market Power
Read our paper on Combating the Effects of Concentrated Market Power
[618KB, PDF] 24 Oct 2001